Privacy Policy

1. Introduction

Welcome to Mealio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and related services.

By using Mealio, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Restaurant business information
• Payment and billing information
• Account credentials
• Communication preferences

2.2 Customer Data

When you use our platform to serve your customers, we may collect:

• Customer names and contact information
• Order history and preferences
• Reservation details
• Payment information (processed securely)

2.3 Automatically Collected Information

We collect:

• Device information (IP, browser, OS)
• Usage data (pages visited, features used)
• Cookies and tracking technologies
• Location data (with permission)

3. How We Use Your Information

We use the information we collect to:

• Provide and improve services
• Process transactions
• Send technical notices and support
• Respond to comments and support requests
• Send marketing communications
• Analyze trends and usage
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We work with third-party providers for payment processing, hosting, customer support, and more.

4.2 Business Transfers

Your data may be transferred if we are involved in a merger or acquisition.

4.3 Legal Requirements

We may disclose your information if required by law or government authorities.

4.4 With Your Consent

We may share your information with your explicit consent.

5. Data Security

We use appropriate technical and organizational measures to protect your information.

• Encryption (in transit and at rest)
• Security assessments
• Access controls
• Employee data protection training
• Secure infrastructure

No method of transmission is 100% secure.

6. Your Rights and Choices

• Access
• Correction
• Deletion
• Objection
• Portability
• Withdraw marketing consent

Contact: privacy@mealiosystem.com

7. Data Retention

We retain your information only as long as necessary. After that, it will be deleted or anonymized.

8. International Data Transfers

Your data may be processed outside your country. We ensure proper safeguards as required by law.

9. Children's Privacy

We do not collect data from individuals under 18.

10. Changes to This Privacy Policy

We may update this policy from time to time.

11. Contact Us